How it works

From your first question to a regular schedule, nothing is booked until you’ve seen it in writing.

Six steps, start to finish.

Step 1: Tell us about your home
The kind of clean, the rooms, your ZIP code and your timing. It takes about a minute on the quote form, and you don’t need to share your address yet.
Step 2: We reply
[How quickly you reply to requests] If we need to know more to price it properly, we’ll ask.
Step 3: You get a written quote
The price and the list of exactly what's included, before anything is booked. Change anything you like, or ask questions first.
Step 4: We agree a time and how to get in
Choose a time that suits you. If you won't be home, we arrange access with you in advance, and it's written on your home's file.
Step 5: The clean
We follow the list you agreed. Pets, preferences, rooms to skip and surfaces that need care are on your home's file, so you only explain them once.
Step 6: Afterwards
Tell us what to adjust and it's noted for next time. Stay on a schedule, or book again whenever you need us.

What you’d want to know before letting anyone into your home.

Something else on your mind? The FAQ covers more, or ask us directly in your request.

How soon we reply: [How quickly quote requests get a reply]
Getting in when you're out: [How entry works when nobody is home (key, lockbox, code)]
Pets: [Pets: what you need from the customer]
Supplies and products: [Do you bring your own supplies and equipment?]
Rescheduling or canceling: [How much notice you need to reschedule or cancel, and any fee]
If something is missed: [What happens if something is missed (e.g. tell us within 24 hours and we return)]
If something is damaged: [What happens if something is damaged during a clean]
Payment: [Payment methods and when payment is due]
What we don't do: [Anything you don't do (e.g. exterior windows, heavy lifting, biohazards)]

It takes about a minute, and you'll get a written quote back.